Make A Claim

Simply complete the contact form below or telephone 0800 246 1361

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Lender you would like to claim against:

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Please note, you do not need to use a claims management company to make your complaint to your lender(s), and if your complaint(s) is not successful, you can refer it to the Financial Ombudsman Service yourself for free.

Irresponsible Lending Claims

High-cost loans and credit cards can cause misery when lenders do not undertake proper affordability checks at the outset of the lending relationship or when re-lending/increasing the credit limit. This has left many people struggling to survive after making payments. Sound familiar? At Wellbeing Services, we’ve been claiming against high-cost lenders since 2016 with a long track record of success. We investigate to establish if your loans or credit cards were irresponsibly given to you. We check if:

• Proper checks were not made on your financial position.

• You were given credit that was not affordable or suitable.

• The borrowing formed a significant part of your income and impacted your ability to maintain payments on other priority items such as rent/mortgage, utility bills, or day-to-day living expenses.

• You needed to borrow from elsewhere (other lenders or family members) to cover repayments.

We can complain to your lender(s) if you are still paying, if the debt has been settled, or if it has defaulted. How much you are owed will depend on your level of borrowing. Our aim is to recover all the interest and charges you have paid on the irresponsible lending.

MAKE A CLAIM