Check If You May Be Able To Make A Complaint
Complete our short form to see whether you may be able to make a complaint. This will not affect your credit score.
We’ll only use the information you provide to assess your eligibility and process your claim securely. Your details will never be shared with third parties, and you can opt out at any time. Providing your DOB and address helps us verify your claim and ensure the process is quick and accurate.
Irresponsible Lending Claims
High-cost loans and credit cards can cause financial difficulty where appropriate affordability checks may not have been carried out before credit was provided or increased.
If a lender does not properly assess whether borrowing is affordable, it may lead to difficulties in keeping up with repayments and meeting everyday living costs.
Does this apply to you?
You may be able to make a complaint if:
You were given credit that you found difficult to repay
You had multiple loans or increasing balances
The borrowing may not have been affordable based on your circumstances
You experienced difficulty meeting essential living costs such as rent, bills, or food
You borrowed additional money to keep up with repayments
Each case is assessed individually.
How we can help
We review your circumstances to assess whether a complaint may be appropriate.
If you choose to proceed, we can:
Assess your borrowing history
Submit a complaint to the lender
Handle communication with the lender on your behalf
When you can complain
We may be able to assist whether:
You are still making repayments
The borrowing has been repaid
The account has defaulted or been passed to a third party
Important information
If a complaint is successful, compensation may include a refund of interest and charges.
Compensation amounts vary depending on individual circumstances and are not guaranteed.
If your complaint is successful, you may receive compensation such as a refund of interest and charges.
Make a Claim
You can start your claim now. Simply complete our claim form or call us to talk through your claim.
The Process
We keep things simple and do all the work for you using the information we collect from your credit provider(s).
Our Fees
No Win, No Fee - this means that if we are unsuccessful in the claim, then no fee is due to us.
Recent Client Feedback
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"Reclaimed £8,909.38 for me. Great service."
Mrs I Clarke
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Mr P Blyth
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"My claim adviser Shaun was very friendly handled my claim well."
Mrs S Tolan
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